baje99 Terms & Conditions

In these Terms & Conditions, the following definitions apply unless the context requires otherwise:

• "baje99", "we", "us", or "the Platform" refers to the online gaming and sports betting service operated at baje99.club and its associated subdomains.
• "Player", "you", or "User" refers to any individual who accesses, registers on, or uses any part of the baje99 platform.
• "Account" means a registered player account held with baje99, uniquely identified by the player's registered mobile number.
• "Balance" or "Wallet" refers to the BDT (Bangladeshi Taka) funds held within a player's baje99 account at any given time.
• "Bonus Funds" means any promotional credits, free spins value, matched deposit bonuses, cashback, or other promotional value credited to a player's account that is subject to wagering requirements before withdrawal.
• "Real Money Funds" means funds deposited directly by the player via bKash, Nagad, Rocket, Upay, or any other supported payment channel that are not subject to wagering requirements.
• "Wager" or "Bet" means any real money or bonus funds staked on a casino game, live dealer table, sports market, or any other betting product available on baje99.
• "KYC" means Know Your Customer — the identity and age verification process applied by baje99 prior to processing a player's first withdrawal.
• "BST" means Bangladesh Standard Time (UTC+6), the official time zone governing all time-sensitive provisions in these Terms & Conditions.

By accessing, browsing, registering on, or using baje99 in any capacity, you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions in their entirety, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.

If you do not agree to any part of these Terms & Conditions, you must immediately cease using the platform and, if applicable, close your account.

These Terms & Conditions apply to all services offered on baje99, including but not limited to casino games, live dealer games, sports betting, promotional offers, and any future products or features added to the platform.

3.1 Age Requirement

You must be at least 18 years of age to register and play on baje99. By creating an account, you represent and warrant that you are 18 years of age or older. baje99 reserves the right to request proof of age at any point and to suspend any account where the age of the holder is in doubt pending verification.

3.2 Geographic Eligibility

baje99 is designed to serve players located in Bangladesh. You are responsible for ensuring that online gaming is permitted under the laws applicable to you in your jurisdiction before registering. baje99 does not represent or warrant that accessing the platform is lawful in every jurisdiction.

3.3 Excluded Persons

The following individuals are not eligible to hold a baje99 account:

• Persons under 18 years of age.
• Persons who have voluntarily self-excluded from baje99 during an active self-exclusion period.
• Employees, contractors, agents, or close family members of baje99 or its game providers who may have access to non-public information affecting game outcomes.
• Any person using automated bots, scripts, or artificial intelligence tools to gain an unfair advantage on the platform.

4.1 Registration Process

To access baje99's real-money services, you must create a player account by providing accurate and complete information including your full legal name, date of birth, and a valid mobile number registered in Bangladesh. You are responsible for ensuring all registration information remains accurate and up to date.

4.2 One Account Policy

Each player may hold only one active baje99 account. Opening duplicate accounts — whether using the same or different identity details — is strictly prohibited. Duplicate accounts may be suspended, and any balances held in those accounts may be forfeited following investigation. If you suspect a duplicate account has been created in your name without your knowledge, contact support immediately.

4.3 Account Credentials

You are solely responsible for the security and confidentiality of your account login credentials. You must not share your password with any other person. baje99 will not be held liable for any losses arising from unauthorised use of your account where such access resulted from your failure to maintain credential security.

4.4 KYC Verification

Prior to processing your first withdrawal, baje99 will request identity verification documents. These may include a copy of your National Identity Card (NID), passport, or other government-issued photo identification. KYC verification is a one-time process per account and is required to protect both the player and the integrity of the platform.

5.1 Supported Payment Methods

baje99 accepts deposits and processes withdrawals via the following payment channels: bKash, Nagad, Rocket (Dutch-Bangla Bank), and Upay. All transactions are denominated in Bangladeshi Taka (৳). baje99 does not currently support deposits or withdrawals in foreign currencies.

5.2 Deposit Processing

Deposits made via supported mobile wallet channels are typically credited to your baje99 account instantly upon confirmation by the payment provider. baje99 is not responsible for delays caused by the payment provider's infrastructure or network outages. Minimum and maximum deposit limits are displayed in the cashier at the time of transaction.

5.3 Withdrawal Processing

Withdrawal requests are processed within the timeframe published in the cashier section. Before approving a withdrawal, baje99 may verify that:

• KYC verification has been completed successfully.
• Any applicable bonus wagering requirements have been met in full.
• The withdrawal amount does not exceed available real-money funds in the account.
• No outstanding investigation or compliance review is pending on the account.

5.4 Transaction Limits

Minimum and maximum transaction limits apply to all deposits and withdrawals. These limits are determined by the selected payment method and may be updated periodically. Current limits are always displayed in the baje99 cashier at the time of processing.

5.5 Prohibited Transactions

The use of third-party payment accounts — including mobile wallets registered in another person's name — is strictly prohibited. All payment accounts used on baje99 must be registered in the player's own legal name and match the identity provided during KYC. Transactions originating from unverified third-party sources may be rejected and the relevant account suspended.

6.1 General Bonus Terms

All bonuses and promotional offers available on baje99 are subject to specific terms and conditions stated at the point of offer. In the event of any conflict between a promotion's specific terms and these general Terms & Conditions, the promotion's specific terms shall prevail for the subject matter of that conflict.

6.2 Wagering Requirements

Bonus funds credited to your account must be wagered a stated number of times before any winnings derived from those funds become eligible for withdrawal. Wagering requirements are specified for each promotion and must be completed within any applicable time limit. Failure to complete wagering requirements within the stated period will result in the bonus and any associated winnings being forfeited.

6.3 Bonus Abuse

baje99 reserves the right to withhold or void bonuses and associated winnings in cases where it reasonably believes a player has engaged in bonus abuse. Bonus abuse includes, without limitation: opening multiple accounts to claim the same promotion, using low-risk betting strategies specifically to clear wagering requirements without genuine gaming activity, or any other conduct that baje99 reasonably determines to be in bad faith.

6.4 Promotional Changes

baje99 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Changes will not affect bonuses already credited to a player's account in good faith prior to the change.

7.1 Game Rules

Each game available on baje99 is governed by its own rules as determined by the respective game provider — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe. Players are responsible for familiarising themselves with the applicable rules before placing any wager. Game rules are accessible within each game's interface.

7.2 Sports Betting Rules

All sports bets placed on baje99 — including cricket (BPL, IPL, T20 World Cup, Bangladesh Tigers), football, kabaddi, and other available markets — are settled in accordance with the rules and procedures published in the sports betting section. Odds are subject to change up to the point of bet acceptance. Live betting odds are updated in real time on Bangladesh Standard Time (BST, UTC+6).

7.3 Void Bets

baje99 reserves the right to void bets in circumstances including, but not limited to: manifest pricing errors, match abandonment, match result reversal by the relevant governing body, or evidence of match fixing. In such cases, voided stakes will be returned to the player's account balance.

7.4 Technical Malfunctions

In the event of a technical malfunction during a game or betting session, baje99 will investigate the incident and determine the appropriate resolution, which may include voiding affected rounds or bets. Decisions made by baje99 following a technical malfunction investigation are final.

The following activities are strictly prohibited on baje99. Engagement in any prohibited activity may result in immediate account suspension, forfeiture of balance, and referral to relevant authorities where appropriate:

• Using automated software, bots, scrapers, or scripts to interact with the platform in any manner not expressly permitted.
• Attempting to gain unauthorised access to baje99's systems, databases, or other accounts.
• Colluding with other players to manipulate game outcomes or betting markets.
• Engaging in money laundering or using baje99 to process funds derived from illegal activity.
• Providing false, inaccurate, or misleading registration or identity information.
• Creating or operating multiple accounts in violation of the one-account policy.
• Using another person's payment account or identity credentials without authorisation.
• Exploiting software bugs or game vulnerabilities for financial gain without reporting them to baje99 support.

All content on baje99 — including but not limited to software, game assets, graphics, logos, brand names, text, interface layouts, and data compilations — is the proprietary intellectual property of baje99 or its licensors. Nothing in these Terms & Conditions shall be construed as granting any licence or right to use baje99's intellectual property beyond what is strictly necessary to use the platform as a registered player.

You must not copy, reproduce, distribute, republish, download, display, post, or transmit any part of the baje99 platform in any form or by any means without the prior written consent of baje99.

To the fullest extent permitted by applicable law, baje99 shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the platform, including but not limited to loss of profits, loss of data, or loss of gaming funds due to circumstances outside baje99's reasonable control.

baje99 makes no warranty that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. The platform is provided on an "as is" and "as available" basis. baje99 is not responsible for losses arising from internet connectivity failures, device malfunctions, or third-party payment provider downtime.

Nothing in this section shall limit baje99's liability for death or personal injury caused by its gross negligence, or for fraud or fraudulent misrepresentation.

baje99 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms & Conditions by reference. By registering on baje99, you consent to the collection and processing of your personal data as described in the Privacy Policy.

baje99 uses player data for account management, KYC verification, fraud prevention, customer support, and the improvement of platform services. baje99 does not sell personal data to unaffiliated third parties for marketing purposes.

For full details on data collection practices, retention periods, and your rights as a data subject, please review the Privacy Policy.

baje99 is committed to promoting safe and responsible gambling. The platform provides the following responsible gaming tools to all registered players:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits on their account. Limit reductions take effect immediately; limit increases are subject to a cooling-off period.
• Session Time Limits: Players may configure session duration reminders to help manage their time on the platform.
• Self-Exclusion: Players who feel that gambling is negatively affecting their life may request a self-exclusion period of between one month and five years, or permanent closure. Self-exclusion requests are processed promptly by the baje99 support team.
• Reality Checks: Periodic on-screen notifications can be configured to remind players of elapsed session time and net gaming activity.

If you are concerned about your gambling behaviour, please visit our Responsible Gaming page or contact our support team directly. baje99 is a form of entertainment — please play responsibly and within your means.

13.1 Voluntary Closure

You may request to close your baje99 account at any time by contacting customer support. Prior to closure, any remaining real-money balance in excess of the minimum withdrawal threshold will be returned to your registered payment method following completion of any outstanding KYC requirements.

13.2 Closure by baje99

baje99 reserves the right to close or suspend any player account at its discretion, including in cases of: breach of these Terms & Conditions; suspected fraudulent or prohibited activity; non-completion of KYC verification within a reasonable period; or any other circumstance that baje99 considers to be contrary to the integrity or safe operation of the platform.

13.3 Effect of Closure

Upon account closure, access to the platform is revoked. Bonus funds and any winnings derived solely from bonus funds that have not met applicable wagering requirements will be forfeited. Real-money funds will be returned subject to the conditions in section 13.1 above.

baje99 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, baje99 will notify registered players via the platform notification system or by email to the address on file. Non-material changes may be made without individual notification.

The effective date at the top of this document reflects the date on which the current version of the Terms & Conditions came into force. Continued use of baje99 after the effective date of any amendment constitutes your acceptance of the revised terms. If you do not accept the revised terms, you must cease using the platform and request account closure.

We encourage players to review these Terms & Conditions periodically to stay informed of any updates.

If you have any questions, concerns, or disputes relating to these Terms & Conditions, please contact the baje99 support team:

• Email: [email protected] (plain text — not a clickable link)
• Response Time: baje99 aims to respond to all support enquiries within 24 hours, Bangladesh Standard Time (BST, UTC+6).
• Language: Support is available in English.

For responsible gaming assistance, account self-exclusion requests, or urgent account security matters, please identify your query as high-priority when contacting support to ensure expedited handling.